For ages 21 and above

cv 66 Responsible Gambling

Gambling is genuine entertainment only when it is a source of enjoyment. cv 66 wants every player to understand their limits and play consciously and in a controlled way — so that gambling never becomes a problem.

For ages 21 and above 24/7 support available Self-exclusion available

Keep gambling enjoyable

Online casino and betting is primarily a form of entertainment. But like any entertainment, it is important to keep it within limits. cv 66 believes that when a player stays aware of their budget, time, and mental state, gambling can be a genuine source of enjoyment.

Before joining our platform, every user is asked to read our Terms and Conditions carefully, as they contain important information about our responsible gambling commitment.

At cv 66, only individuals aged 21 or above may open an account and play. This age verification rule is strictly enforced, and accounts may be verified in any case where there is doubt.

Remember: Betting is not a guaranteed way to earn money. Every bet carries the risk of losing money. Only bet an amount that, if lost, will have no impact on your daily life.

Tools to keep yourself in control

cv 66 provides players with several safety tools that can be activated directly from account settings or through live chat.

Set a deposit limit

Set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, no further deposits will be possible during that period.

Deposit control

Session time limit

Set a limit on how long you play in one sitting. Once the set time is up, your session will end automatically.

Time management

Set a loss limit

If you lose more than a set amount, play will stop — you decide the limit yourself.

Loss limit

Take a break

If you want to step away from gambling for a while, you can activate a cool-off period from 24 hours up to 30 days.

Cool-off period

Self-exclusion

If you want to stop gambling for an extended period, use self-exclusion — options range from a minimum of 6 months to permanently closing your account.

Long-term break

Reality check notifications

After a set interval, a message will appear showing a summary of your session time and wins and losses.

Smart reminder

To use or activate any of these tools, contact cv 66's 24/7 live chat support. Self-exclusion requests are typically processed within 24 hours.

Warning signs of problem gambling

It can be hard to notice when gambling is starting to get out of control. Watch out for the following signs:

You are spending more than your budget or placing more bets to chase previous losses.
You are spending more time online and neglecting responsibilities to family, friends, or work.
You are hiding your gambling from family or people close to you.
You feel restless, angry, or depressed when you lose.
You are borrowing money or cutting back on other necessary expenses to cover gambling costs.
You have tried to stop gambling but have repeatedly failed.
Thinking about gambling is affecting your sleep or you are not eating properly.

If you notice even one of the signs above, seek help now. Contact cv 66's live chat without delay, or let someone close to you know.

Where to get help

If you are struggling, do not face it alone. Asking for help takes courage — it is not a weakness.

cv 66 Live Chat

Support is available 24/7 in Bengali and English. Tell us your problem directly in chat — you can also make requests for self-limits or exclusion here.

Email Support

If you prefer to put things in writing, contact us by email. The support team responds in Bengali and English. Email address: [email protected]

Family and friends

Talk openly with the people close to you. Support from family can often be more effective than professional help.

Professional advice

Do not hesitate to see a mental health specialist or addiction counsellor. It is completely confidential and an important step for your wellbeing.

cv 66's commitment

cv 66 is not just an entertainment platform — it aims to create an environment where every player feels safe and respected. To learn more about us, read our story and mission.

Only individuals aged 21 or above are permitted to open an account.
Self-exclusion requests are processed quickly, and no promotional messages are sent during the exclusion period.
Limits are not increased without a player's request, and requests to lower a limit take effect immediately.
Player information is kept fully confidential — see our Privacy Policy.
24/7 support is provided in Bengali and English so that any player can get help at any time.
If unusual playing patterns are identified through account data analysis, preventive action is taken.

Healthy gambling habits

Responsible gambling is not only about avoiding problems — it is also about keeping gambling enjoyable over the long term. A few simple habits can help:

Set a fixed budget. Decide in advance how much you will spend each week or month, and stick to it.

Respect your time limit. Set a time before you start playing, and take a break when that time is up.

Keep other activities in your life. Gambling should not be your only form of entertainment — reading, sports, or spending time with family are equally important.

Accept losses calmly. Placing bigger bets to "chase" losses after a losing streak is a dangerous habit. Accept the loss and walk away.

Questions and answers about responsible gambling

Answers to common questions. For more detail, read our full FAQ.

Your account will not be reactivated until the self-exclusion period has ended. For players who choose permanent exclusion, the account remains closed permanently. Even after the period ends, the cv 66 support team will confirm that the player is ready before reactivation.

Requests to lower a limit take effect immediately. Requests to raise a limit take effect after a set waiting period, to ensure the decision is made carefully.

No. Only individuals aged 21 or above may open an account and play at cv 66. The age verification process is strictly enforced, and a national ID card or passport may be requested when needed.

Start by staying calm and having an open conversation about the issue. Try to understand rather than blame. You can contact the cv 66 support team for account-related assistance, and consider seeking advice from a professional mental health counsellor.

To withdraw funds from your account during a self-exclusion period, contact the cv 66 support team directly via live chat or email. Each case is handled individually.

Go to your account settings and look for the reality check option. You can set notifications at intervals of 15 minutes, 30 minutes, or 1 hour. If you have trouble activating it, contact live chat support for help.